Privacy Policy
At Soully East, we respect and value your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
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Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, shipping and billing address, and payment information when you make a purchase or create an account.
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Automatically Collected Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, and browsing actions. This data helps us improve the functionality of our website and provide you with a better user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders
- Communicating with you about your orders, inquiries, or requests
- Sending you marketing materials, offers, and updates (you may opt out at any time)
- Improving our website and services based on user behavior and preferences
- Ensuring website security and preventing fraudulent activities
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences and optimize website performance. You may choose to disable cookies in your browser settings, but some features of our website may not function properly as a result.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information.
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Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Soully East, our customers, or others.
5. Data Security
We take data security seriously and implement various measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Choices and Rights
You have the right to:
- Access your personal information and request a copy.
- Correct any inaccuracies in your personal information.
- Delete your personal information, subject to certain legal exceptions.
- Opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
If you wish to exercise these rights, please contact us using the information provided below.
7. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes.
8. Third-Party Links
Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.